Contact
We reply on working days.
Customers of Jet-Radius
Sign in and open the Support page. You can message us there on WhatsApp or open a ticket, and we answer in the same place.
Using a WiFi hotspot run by someone else
If you are trying to connect to a WiFi network and have a problem with a voucher or a payment, please contact the business that runs that WiFi. Jet-Radius provides the software, and only the business can see your voucher and your payment.
Before you have an account
Questions about plans or about your router? Message us on WhatsApp at +233 59 299 9737.